Vistana Hotel, Kuantan - From RM145++
Monday, 8 January 2007
Hotel Vistana is a 4-star hotel located in Kuantan belong to the YTL Group. This is my review which was published in my personal blog on 17.08.2006.
I reached Kuantan at 6.15pm. That's 3 hours' drive with a short 10 minutes stop at the Temerloh R&R. I quickly found myself at Vistana Hotel located along Jalan Teluk Sisek. Jalan Teluk Sisek takes you to Teluk Cempedak, the famed beach in Kuantan where Hyatt Regency is located.
Anyway, check-in was quite a breeze but the receptionist kept calling me by my middle name rather than my surname. Not once but 3 times. The keycard system was not working at that time and one supervisor brought me to the room with a special card to open the door.The hotel looks really spick and span. Room corridors exude a nice boutique hotel look and I quite like the carpet design.
The room decor is minimalist and zen-styled. In other words, clean lines everywhere. Not a single picture frame in sight. Which is fine with me considering some ugly looking pictures I have seen in some hotel rooms. The decor is mainly light beech coloured and the colour scheme is pleasing to the eye.The room comes with one king-sized bed and one day bed. The day bed is useful for reading, as I found out that night when I was reading my files. Why was I using it? Well, the table lamp was not working, that's why. I could not be bothered to get the housekeeping to sort it out.
The reading desk is actually a long piece of table which also double up as a television cabinet. You get your usual selected Astro channels with terrestrial channels here. The only stationery you get is a note pad (probably 5 sheets) and a ball pen. No envelopes and such.You do get a box of matches with ash-tray though. But I wonder....I requested for a non-smoking room and yet, they give this smoking facility???
There is the usual complimentary coffee and tea and yes, the electric kettle is working well. No unsightly calcium deposits on the heating element. The minibar is only stocked with a couple of cans of soft drinks.An electronic mini-safe is available for guests in case they decide to bring their family heirloom with them on their travels. Clothes hangers are ample and sufficient and you are also provided with a shoe mitt to polish your shoes before that important meeting or before attending Court. Ha!
Oh yes, I must not forget the bathroom. Now, the bathroom has always been one of the places a guest checks out upon checking in. First impression matters. It is always nice to be using a pleasantly looking, functional and luxuriously stocked bathroom. Vistana did reasonably well.You get to use a modern styled wash basin and the taps are working fine...including the shower. I've been to hotels where the shower is nothing but a bigger version of the household tap. Gives you a headache or head massage, whichever way it suits you. Anyway, a hairdryer comes in handy here.
How about the view? No, since this is a hotel located in town, you don't get the view of the beach. I was staying on the second floor and what I had was this.The morning buffet breakfast is unfortunately, disappointing. Lack of variety considering that this is a 4-star hotel in comparison with some other hotels of similar ranking.
Would I come back to stay at Vistana Hotel, Kuantan? Definitely. The room is much better in cleanliness and comfort compared to M.S. Garden Hotel. It could do with some improvements such as using feathered pillows (instead of fibrefill pillows) and having face towels available. Oh yes, the buffet breakfast needs a real revamp.
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